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随着人们物质生活水平的提高,旅客对铁路的客运设施和客运服务质量提出了更高的要求。如何为旅客提供更为满意的、个性化的信息服务,已成为一个重要的研究课题。论文针对这一情况,采用多Agent的软件设计思想,提出一个基于多Agent的智能旅客信息服务系统模型,该模型通过功能相互独立的多个Agent协同为旅客提供个性化的信息服务。
With the improvement of people’s material life level, passengers have put forward higher requirements on the passenger transport facilities and the passenger service quality of the railway. How to provide passengers with more satisfactory and personalized information services has become an important research topic. In view of this situation, this paper proposes a multi-agent-based intelligent passenger information service system model based on multi-agent software design idea. This model provides passengers with personalized information services by cooperating with each other with independent functions.