一、邮政客户经理制度的现状客户经理制度是当前企业、尤其是服务性行业克敌制胜、高效运行的重要方式。中国邮政作为百年老店,为适应市场竞争,也正在积极引入客户经理制度,但尚属于探索和研究的阶段。由于目前邮政的经营范围涵盖了速递、函件、储蓄、集邮、报刊、物流、包裹等 First, the status of the postal account manager system The customer manager system is an important way for the current enterprises, especially the service industries, to defeat the enemy and win the enemy. As a century-old company, China Post is also actively introducing a client manager system to adapt to market competition. However, it is still in the stage of exploration and research. As the current postal business covers courier, correspondence, savings, philately, newspapers, logistics, parcels, etc.