日前,本刊从“2008年全球酒店论坛·酒店智能数字化峰会”了解到:随着数字化在人们生活中的广泛应用,以及奥运会、世博会等大型活动的影响,酒店服务建设“从信息化管理”向“数字化服务”转型,已经成为酒店管理者和业内专家的共识。据酒店智能数字化专家王占宏先生介绍:从上世纪九十年代开始,酒店服务升级经过了两个阶段。酒店数据处理系统代替人工操作开始了第一步,十 Recently, this magazine from “2008 Global Hotel Forum Hotel intelligent digital summit ” learned: With the extensive use of digital in people’s lives, as well as the Olympic Games, Expo and other large-scale activities, the hotel service building The transformation of “management” to “digital service” has become the consensus of hotel managers and industry experts. According to the hotel intelligent digital expert Mr. Wang Zhanhong introduced: From the nineties of last century, the hotel service upgrade through two stages. Hotel data processing system instead of manual operation began the first step, ten