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目的初步了解北京地区大型综合医院口腔科口腔修复专业的技术水平。方法北京口腔医疗质量控制与改进中心借鉴全面质量管理(TQM)的标准,于2011年9—12月组织相关专家将口腔固定修复工作程序分解,设计出一套可初步评估常规口腔固定修复质量的检验标准,对来自北京地区46家大型综合医院口腔科的相应病历资料及口腔固定修复模型的质量综合考核,进行盲评打分。根据量化数据,对模型出现的问题进行汇总整理分析,并对所有参加评估的单位提出了针对性改进意见。结果被评估的医疗机构全部达到了检验标准合格以上的要求。结论此项工作不仅对提高北京市口腔临床医疗质量发挥了积极的作用,而且在探索医疗质量环节管理中积累了宝贵经验。
Objective To understand the technical level of oral stomatology in large general hospitals in Beijing. Methods Beijing Stomatological Quality Control and Improvement Center, drawing on TQM standards, organized relevant experts from September to December 2011 to disassemble the procedure of oral fixation and repair, and designed a set of procedures that can be used to evaluate the quality of routine oral fixed prostheses Test standards, the Beijing 46 large-scale general hospital from the Department of Stomatology, the corresponding medical records and oral fixed-repair model of the quality of the comprehensive assessment, blind score. According to the quantitative data, the problems occurred in the model are summarized and analyzed, and all the units that participate in the assessment are put forward the suggestions of improvement. Results The medical institutions evaluated all met the requirements of passing the test standards. Conclusion This work not only played an active role in improving the quality of oral clinical care in Beijing, but also accumulated valuable experience in exploring the management of medical quality.