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目的探究安全质量小组在急诊科护理安全管理工作的意义与作用。方法选取2015年6月~2016年2月我院急诊科收治的患者420例作为研究对象,按照就诊顺序将其分成观察组与对照组,各210例。对照组采用常规护理,观察组给予安全质量小组护理。对比两组患者的护理效果。结果观察组的不良情况的发生率为0.95%,对照组的不良情况的发生率为7.14%,差异有统计学意义(P<0.05);观察组的满意度为100%,对照组中的满意度为63.91%,差异有统计学意义(P<0.05)。结论安全质量小组能有效降低急诊科的不良情况发生率,提升患者的满意度,值得在急诊科室中广泛应用。
Objective To explore the significance and role of safety and quality teams in the safety management of emergency department. Methods A total of 420 patients admitted to our emergency department from June 2015 to February 2016 were selected as study subjects and divided into observation group and control group according to the order of treatment, with 210 cases in each. The control group received routine nursing, and the observation group was given safety and quality care. Compare the nursing effect of two groups of patients. Results The incidence of adverse events in the observation group was 0.95%, and the incidence of adverse events in the control group was 7.14%, the difference was statistically significant (P <0.05); satisfaction of the observation group was 100% satisfaction in the control group Degree was 63.91%, the difference was statistically significant (P <0.05). Conclusion The safety quality team can effectively reduce the incidence of adverse cases in emergency department and improve patient satisfaction, which deserves to be widely used in emergency departments.