论文部分内容阅读
目的:探讨ICU护士床头交接班规范化护理管理对护理质量的影响。方法:回顾性分析2014年3月~2016年2月医院ICU实施护士床头交接班规范化管理工作,统计两组患者因床头交接班因素直接导致的护理缺陷事件,采用问卷调查患者对护理服务的满意度,以及医生和护士对床头交接班规范化管理的满意度。结果:实施规范化护士床头交接班后,观察组因床头交接班因素发生的护理缺陷明显低于对照组(P<0.05);观察组对护理服务的满意度明显高于对照组(P<0.05);观察组医护人员对床头交接班模式的满意度得到明显提升(P<0.01)。结论:ICU实施规范化护士床头交接班不仅能提高护理人员的工作能力,避免交接班遗漏,降低护理差错事故,还能提升科室整体护理质量,为患者提供优质的连续性护理。
Objective: To investigate the effect of standardized nursing management on the quality of nursing care at the bedside handover of ICU nurses. Methods: From March 2014 to February 2016, the standardized management of bedside delivery of nurses in hospital from March 2014 to February 2016 was retrospectively analyzed. The nursing defects of the two groups were directly caused by the factors of bed-head transfer. The questionnaires were used to evaluate the nursing service Satisfaction with doctors and nurses on standardized management of bedside handover. Results: The nursing defects in observation group after bedside shift were significantly lower than those in control group (P <0.05). The satisfaction degree of nursing group in observation group was significantly higher than that in control group (P < 0.05). Satisfaction of medical staff in observation group with bedside delivery mode was significantly improved (P <0.01). Conclusion: The standardized nurses bedside handing over in ICU can not only improve the nursing staff ’s ability to work, avoid the omission of shift, reduce the nursing mistake, but also improve the overall nursing quality of the department and provide the patients with quality continuous nursing care.