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馆员通过在线知识交流能够不断更新知识,更好地解决工作中出现的问题。制定馆员在线知识交流的内容分析框架能够提高在线知识交流的质量和效率。文章首先介绍了几个经典的内容分析框架,并在此基础上设计出了用于评价馆员在线知识交流的内容分析框架。以馆员知识交流平台——“书社会”为例,验证上述框架的有效性和合理性,分析该平台在使用过程中的交互特点以及形成原因,并提出合理化建议以改进该平台,更好地为图书馆交流者服务。
Librarians can constantly update their knowledge through online knowledge exchange so as to better solve problems arising from their work. Developing a content analysis framework for librarians online knowledge exchange can improve the quality and efficiency of online knowledge exchange. The article first introduces several classic content analysis frameworks, and on this basis, designs a content analysis framework for evaluating librarians online knowledge exchange. Taking the platform of Librarian Knowledge Exchange as an example, this paper validates the validity and rationality of the above framework, analyzes the interactive features and causes of the platform during its use, and puts forward reasonable suggestions to improve the platform. Better serve library communicators.