一个民族对待外来词语的方式反映了他对待异己文化的态度。该文以法语中“电子邮件”的多种表达方式为突破口,通过探讨法语母语使用者对“e-mail”“mail”“courriel”和“mél.”等词的使用习惯和态度,从语言政策、主观意愿和实际交际等方面分析法国官方和民众在面对英语外来词时的矛盾处境,探讨交际对语言使用的决定性作用。 The way a nation treats foreign words reflects his attitude towards alien culture. This article takes a variety of expressions of “email” in French as the breakthrough point, and explores how the native French speakers are able to interpret “e-mail”, “mail”, “courriel” and "mél. Such as the use habit and attitude of English, and analyzes the contradictions between the French official and the public in the face of English loanwords in terms of language policy, subjective intention and practical communication, and discusses the decisive role of communication in language use.