ＩＴ产业有许多游戏规则，其中最重要的一条是企业要有自己的核心竞争资源。在软件行业，企业的核心竞争力源自何处呢？伴随软件从一个暴利产业向微利时代逐渐靠拢，用户对于相关软件产品的服务要求开始超越产品本身。相应的，软件厂商也纷纷以客户需求来制定产品策略，其渠道 IT industry has many rules of the game, one of the most important one is that enterprises have their own core competing resources. In the software industry, where the core competitiveness of enterprises come from? With software gradually moving from a profiteering industry to a meager profit era, users’ service requirements for related software products begin to surpass the product itself. Correspondingly, software vendors also have to develop product strategies to customer needs, the channel