要构建和谐的医患关系,需要医方从实际情况出发,以人为本,力求“诚信”,尊重患方,从患方角度出发,体恤患者的疾苦,进行心灵上的沟通,解除病人思想顾虑利紧张心理状态,赢得患者的理解、认同、支持,谋求和谐和配合,减少和化解纠纷,完成有质量的医疗服务,这在当前有其现实意义。 To build a harmonious relationship between doctors and patients requires the medical team to proceed from the actual situation, take people as the basis, strive to “honesty”, respect the patient, and from the perspective of the patient, comprehend the patient’s pains, conduct mental communication, and relieve the patient’s ideological concerns. Mental status, gaining the patient’s understanding, identity, support, seeking harmony and cooperation, reducing and resolving disputes, and completing quality medical services are currently of practical significance.