浙江温州的一家火锅店里,在与顾客发生争执并遭投诉后,男服务员拎起半盆开水就往顾客头上浇去,造成对方严重烫伤。令人愕然的是,从头至尾这名服务员都保持异乎寻常的冷静。他第一次回后厨端开水时曾经被经理拦住,第二次又接了半盆,淋了顾客一身后,再对其拳打脚踢。出门打车、就餐,难免遇到态度恶劣不讲理的服务生,如何安全地投诉和给 Wenzhou, Zhejiang, a hot pot shop, after a dispute with the customer and was complained, the male waiter picked up a half basin of boiling water poured into the customer’s head, causing serious scalding each other. It is astonishing that the waiter has been exceptionally calm from beginning to end. After he first returned to the kitchen side boiled water had been stopped by the manager, the second and then received a half basin, pour the customer one, then punched and kicked. Go out to play cars, eat, inevitably encounter bad attitude unreasonable waiter, how to safely complain and give