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图书拒借率能够有效地反映出该图书馆的服务质量以及藏书质量,同样也是该图书馆调整其采访策略并进行其采访决策的重要依据,所以说图书拒借率向来都被各个图书馆重视。随着我国计算机网络的逐步发展,图书馆的服务方式以及服务观念也进行了必要的调整,图书馆多是实行计算机管理以及全开架借阅,增加了拒借率统计工作的难度。
The library loan rejection rate can effectively reflect the library’s service quality and the quality of collection. It is also an important basis for the library to adjust its interviewing strategy and make interviewing decisions. Therefore, the library loan rejection rate has always been valued by all libraries . With the gradual development of the computer network in our country, the service mode and service concept of the library have also been adjusted as necessary. The library mostly adopts computer management and full-shelf borrowing, which increases the difficulty of statistical analysis of refusal rate.