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近年来,全面质量管理能力评价指标体系研究进行的如火如荼,从食品的研发,到医院甚至企业的管理,全面质量管理能力评价指标体系研究都在发挥着重要的作用,可以说,没有它,组织的运行就缺少了保障,就缺少了安全感。有着强烈的竞争意识的组织和机构从来没有忽视过全面质量管理体系的存在和作用,它们在产品质量方面的目标就是:提供一种为顾客所满意的产品或服务,并在最经济的条件下设计、制造、营销和维护产品、服务的质量。这种情况下,全面质量管理的定义也就出现了:全面质量管理是一种能够在最经济的水平上和考虑到使顾客充分满意的条件下,进行市场研究、设计、制造和售后服务,把企业各部门的质量开发、质量维持和质量提高的活动构成一体的有效体系。而本文从航天项目的角度出发,旨在分析在这个定义的基础上,分析航天项目全面质量管理能力评价指标体系的几个要素,进行探讨和分析,希望在前辈的基础上有所创新。
In recent years, the research on the index system of total quality management capability is in full swing. From the research and development of foodstuffs to the management of hospitals and even enterprises, the research on the index system of total quality management ability evaluation plays an important role. It can be said that without it, The lack of security on the operation, the lack of security. Organizations and agencies with a strong sense of competition have never overlooked the existence and role of a total quality management system. Their goal in terms of product quality is to provide a product or service that is satisfactory to their customers and, under the most economical conditions Design, manufacture, market and maintain the quality of products and services. In this case, the definition of TQM emerges: TQM is a system that enables market research, design, manufacturing and after-sales service at the most economical level and with full customer satisfaction, The various departments of the enterprise quality development, quality maintenance and quality improvement activities constitute an effective system. This article from the perspective of space project aims to analyze on the basis of this definition, the analysis of several elements of the evaluation index system of total quality management capability of space project, to explore and analyze, hoping to make innovations on the basis of predecessors.