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目前网络购物具有虚拟、即时、小额的特点。针对于网络的这一特点有必要建立与网络购物相适应的专门的网上购物消费者纠纷在线仲裁制度,这对促进网络购物的进一步发展有着极其重要的价值。在这一制度的构建过程中,注意把握好其与传统仲裁制度的不同,积极探索网上仲裁方便、快捷的途径,加快我国仲裁制度的创新与改革。
Currently online shopping with virtual, instant, small features. In view of this feature of the Internet, it is necessary to establish a dedicated online arbitration system for online shopping that is suitable for online shopping. This is of great value to the further development of online shopping. In the course of constructing this system, we should pay attention to grasp the difference between it and the traditional arbitration system, actively explore the convenient and fast ways of online arbitration, and speed up the innovation and reform of the arbitration system in our country.