去年,消费者苏先生以26万元的价款在福建省龙海市二农车行购买了一辆轿车。双方约定,由车行负责为该车上牌。然而,当苏先生按照约定时间到车行提车时,被告知新车出了意外。原来,车行在帮其办理上牌手续时,由于工作人员驾驶不当导致撞车。苏先生觉得自己购买新车尚未接过车钥匙,就被车行撞坏,实在太冤枉,于是要求车行赔偿。双方由于对赔偿数额分歧较大,交涉未果。之后,苏先生拨通了龙海市12315投诉电话。 Last year, Mr. Su, a consumer, purchased a sedan at a price of 260,000 yuan in Longhai City, Fujian Province. The two sides agreed that the car is responsible for the car on the card. However, when Mr. Su car to the car in accordance with the agreed time to mention the car was told a new car accident. It turned out that the car dealers to help deal with the card procedures, due to improper driving staff caused a collision. Mr. Su feel that they have not taken over the purchase of a new car keys, was hit by the car crash, it is too innocent, then asked the car compensation. Due to the large differences in the amount of compensation, the two sides failed to reach an agreement. After that, Mr. Su dialed the 12,315 complaints in Longhai City.