沟通是形成人际关系的手段。日常生活中人们为了彼此传达思想、交换意见、表达情感等目的,需要用语言符号来进行沟通。护患沟通是护士与病人之间建立成功的护患关系的关键。良好的护患沟通可以帮助护士准确地评估病人的护理问题,以科学的计划,实施及评价护理活动。因此护患沟通至关重 Communication is a means of forming relationships. In everyday life people want to communicate ideas, exchange opinions and express emotions for each other. They need to use language symbols to communicate with each other. Nurse-patient communication is the key to establishing a successful nurse-patient relationship between nurses and patients. Good nurse-patient communication can help nurses to accurately assess the patient’s care problems and implement and evaluate nursing activities with a scientific plan. Therefore, nurse-patient communication is crucial