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早在50年代,戴明博士就曾告诉日本人“当产品或服务的品质不断提升时,生产力或获利力也必定会随之提高。”他说,如果一开始就能建立一个生产好品质的系统,那么在持之以恒的改进过程中,品质会愈来愈好,顾客也会愈来愈多,最后利润就愈来愈高。 1.不良率为零,获利就增大 在“戴明式管理”中,日本人意识到,将不良率降低到零,这时获利将加倍。如造100个产品的成本是90元,其中有5个不良品,若每个产品卖1元,总收入是95元,此时获利只有5元。但当品质提高,不良率为零时,生产率就提高了50％。这时,用同样的时间与成本生
As early as the 1950s, Dr. Deming told the Japanese that “when the quality of a product or service continues to increase, productivity or profitability will surely increase.” He said that if we can establish a good quality product from the beginning, System, then in the process of continuous improvement, quality will be better and better, customers will be more and more, and the final profit will be higher and higher. 1. Zero defect rate and increased profitability In the “Deming style management”, the Japanese realized that reducing the defect rate to zero would double the profit. If the cost of making 100 products is 90 yuan, including 5 defective products, if each product sells 1 yuan, the total income is 95 yuan, and the profit is only 5 yuan. However, when the quality is improved and the defect rate is zero, the productivity is increased by 50%. At this time, students are born with the same time and cost.