随着电子客票的使用和互联网的普及,以及消费者观念的转变,越来越多的消费者采用网上支付等,这些都使民航客票的销售渠道发生了变化。本文首先分析了传统的民航客票销售渠道的特征;其次分析了影响民航客票销售渠道变化的因素;最后分析了民航客票销售渠道的变化趋势。 With the use of electronic tickets and the popularization of the Internet, as well as changes in consumer attitudes, more and more consumers use online payment, which have changed the sales channels of civil aviation tickets. This article first analyzes the characteristics of the traditional ticket sales channels of civil aviation; secondly analyzes the factors that affect the change of ticket sales channels; finally, analyzes the changing trends of ticket sales channels.