美国 Xerox 公司于20世纪80年代所实施的旨在赶超其竞争对手,提高企业性能的工程是现代基准分析的先驱。Xerox 公司通过作业团队的建立,学习其竞争对手 Fuji 公司,在识别与其竞争者在各性能指标领域差距的基础上,开发并实施了流程为“规划-选择-观察-分析-调整-改善”的发展工程。该工程实施后,Xerox 公司获 Projects pioneered by Xerox in the 1980s aimed at catching up with its competitors and improving business performance are pioneers of modern benchmarking. Xerox company through the establishment of the operating team to learn from its rival Fuji company, in recognition of its competitors in the field of performance indicators on the basis of the gap between the development and implementation of the process as “Planning --Selection - Observation - Analysis - Adjustment - Improvement ”Development Project. After the project was implemented, Xerox was awarded