医疗质量是医疗服务工作的核心，是医院改革的根本目标。门诊医疗质量的管理是医院工作重要组成部分。实践使我们体会到，抓门诊医疗质量必须抓住几个关键环节、并有相应的保证措施。1．门诊质量我院海口门诊部是我省规模最大的门诊部，年门诊量七十多万人次。为保证门诊的诊疗 Medical quality is the core of medical service work and the fundamental goal of hospital reform. Outpatient medical quality management is an important part of hospital work. Practice has enabled us to realize that grasping the medical quality of outpatient services must grasp several key links and have corresponding assurance measures. 1. Outpatient quality The Haikou outpatient department of our hospital is the largest outpatient department in our province, with over 700,000 outpatient visits per year. To ensure clinic diagnosis and treatment