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目的探讨PDCA循环理论在医院护理质量管理中的应用效果。方法在我院医院护理质量管理中应用PDCA循环管理理论,对比实施前后的护理质量评分和患者的满意度。结果与实施前比较,实施后的护理质量评分和满意度显著提升,差异均有统计学意义(P<0.05)。结论 PDCA循环理论在医院护理质量管理中的应用效果显著,可推广。
Objective To explore the application of PDCA cycle theory in hospital nursing quality management. Methods The PDCA cycle management theory was applied to the nursing quality management in our hospital to compare the nursing quality scores and patient satisfaction before and after the implementation. Results Compared with pre-implementation, the scores of nursing quality and satisfaction were significantly improved after the implementation, the differences were statistically significant (P <0.05). Conclusion The application of PDCA cycle theory in hospital nursing quality management is significant and can be promoted.