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案件启示:戴尔“全面保护服务”由贴心之举演变为推销的噱头,欺骗的是消费者,损害的自己的声誉和品牌影响力。
Case Revelation: Dell’s “Comprehensive Protection Service” evolved from a caring move to a marketing gimmick, cheating consumers, damaging their own reputation and brand influence.