我经常教育自己的员工,人的本性有两种:一是懒,二是贪,谁也改变不了。怎么去把这种需求正常化?一个汽车经销店能否卖好车要受到很多因素的影响,归结到一起就是要让客户满意。怎样做呢?我们认为让客户满意要先让员工满意,因为优质的产品和服务,都是通过每一个员工来表现出来的。只有员工真正的与企业荣辱与共,才能付出真心去按你的要求去做。 I often educate my employees. There are two kinds of human nature: one is laziness, and the other is greed. No one can change it. How to normalize this kind of demand? A car dealership can sell a good car to be affected by many factors, and it comes down to customer satisfaction. How do we do? We believe that satisfying the customer must first satisfy the employee, because the high-quality products and services are expressed by each employee. Only if employees really share the honor and disgrace of the company can they really do what they want to do.