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目的探讨品管圈活动在新生儿安全管理中的应用效果,为新生儿安全管理提供参考依据。方法选取2016年1月-2016年12月在本院出生的新生儿120例作为观察组,在新生儿安全管理中引入品管圈活动,选取2015年1月-2015年12月在本院出生的新生儿120例作为对照组,在新生儿管理活动中未引入品管圈活动。对比分析两组护理人员在新生儿安全管理中的工作质量、新生儿家长对护理工作的满意度以及安全隐患事件发生情况。结果观察组护理人员的工作质量评分均高于对照组,两组比较差异具有统计学意义(P<0.05);观察组新生儿家长的护理满意度为96.67%,对照组新生儿家长的护理满意度为81.67%,两组比较差异具有统计学意义(P<0.05);观察组安全隐患事件发生率为3.33%,对照组安全隐患事件发生率为16.67%,两组比较差异具有统计学意义(P<0.05)。结论品管圈活动可以提高护理人员的工作质量,减少安全隐患事件的发生,提高新生儿家长对护理工作的满意度,值得临床推广应用。
Objective To explore the application effect of quality control loop in neonatal safety management and provide reference for safety management of neonates. Methods One hundred and twenty newborns born in our hospital from January 2016 to December 2016 were selected as the observation group and the quality control circle was introduced into the safety management of neonates. The selection was made from January 2015 to December 2015 in our hospital Of the 120 newborns as a control group, in the neonatal management activities did not introduce quality control activities. The quality of work of neonatal safety management in two groups of nurses was compared and analyzed. Satisfaction of neonatal parents with nursing work and the occurrence of safety hazard incidents were analyzed. Results The work quality scores of nursing staff in the observation group were higher than those in the control group, with significant difference between the two groups (P <0.05). The nursing satisfaction of the parents in the observation group was 96.67%, while the nursing satisfaction of the parents of the newborn in the control group Degree of 81.67%, the difference between the two groups was statistically significant (P <0.05); the incidence of security risk events in the observation group was 3.33%, the incidence of security risks in the control group was 16.67%, the difference between the two groups was statistically significant P <0.05). Conclusions QA activities can improve the quality of nursing staff work, reduce the occurrence of potential safety problems and improve the satisfaction of nursing parents, which is worthy of clinical application.