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一、流程再造产生的背景,定义及内容传统的管理模式来源于亚当·史密斯的劳动分工理论和弗雷德里克?泰勒的“制度化管理理论”。这套管理规则指导企业运行长达两个多世纪,毫无疑问,他创造了极大生产力,系统的分工使得企业寻找到了一条“大规模生产”的途径。然而在二十世纪八十年代末九十年代初,这套规则受到了挑战,规模庞大的现代企业由于整体工作被组织构架拆借的分崩离析,工作效率低下,很难适应新形势的要求。除此之外,技术的革新,环境的变化,顾客需求,市场增长等等几乎没有一项是可以预料的,企业家们必须寻求新的生存指导,传统的商业规则已经落伍,企业持续的增长必须借助新的商业规则。
First, the background of the process reengineering, the definition and content The traditional management mode from Adam Smith’s division of labor theory and Frederick Taylor’s “institutional management theory ”. This set of management rules to guide the operation of enterprises for more than two centuries, no doubt he created a great productivity, the division of the system allows enterprises to find a “mass production ” approach. However, in the late 1980s and early 1990s, this set of rules was challenged. As a result, the large-scale modern enterprises were disintegrated due to the organization and disassembly of their overall work, which was inefficient and difficult to adapt to the requirements of the new situation. In addition, hardly any one of technological innovations, environmental changes, customer needs, market growth, etc. can be expected. Entrepreneurs must seek new guidance for survival. Traditional business rules are outdated and their business continues to grow. Must take advantage of new business rules.