1需求分析手推车的存在贯穿旅客进入航站区到登机结束,停车楼、交通中心、航站楼,自驾、地铁等各类方式到达机场的第一时间将由手推车陪伴。于是,手推车的舒适度、便捷度、整齐度将在第一时间给旅客留下怎样的印象至关重要。1.1现状描述目前,航站楼内的旅客手推车的收集、整理,定点归位等工作多采用传统的人工管理模式。由于机场空间分布广,人流量大,手推车的管理工作劳动强度大,信息采集困难,管理难以到位,一些管理难题长期存在。比如: 1 needs analysis The presence of trolleys throughout the passengers entering the terminal area to board the end of the parking lot, traffic center, terminal building, by car, subway and other means of arrival at the airport the first time will be accompanied by a trolley. As a result, the comfort, convenience, and uniformity of the trolley will be of the utmost importance to the traveler in the first place. 1.1 Description of Present Situation At present, the collection, sorting and fixed-point resetting of passenger trolleys in the terminal building use the traditional manual management mode. Due to the wide distribution of airport space, heavy traffic, labor intensity of trolley management, difficulty of collecting information and difficulty of management, some management problems persisted for a long time. such as: