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为了提高组织的成果,很多企业把信息技术活用与组织战略联系起来,形成了可确保竞争优势的发展方向,但是国内中小企业的信息化在资金、人力等方面仍处在恶劣的环境中。为克服中小企业的这种恶劣环境,正确评价组织内信息系统水平,应探究信息化投资对将来竞争力强化有重要贡献的理论性方案。服务质量提高能使系统和信息的质量提高,组织构成人员对工作环境感到满意,从而对运用信息系统的合作成果也有影响。
In order to improve the achievements of the organization, many enterprises have linked the utilization of information technologies with the organizational strategy and formed a development direction that can ensure their competitive advantages. However, the informatization of domestic SMEs is still in a harsh environment in terms of capital and manpower. To overcome this harsh environment for SMEs and correctly evaluate the level of information systems in the organization, we should explore a theoretical proposal that information-based investment can make an important contribution to enhancing competitiveness in the future. The improvement of the service quality can improve the quality of the system and the information, and the staff of the organization are satisfied with the work environment, which also affects the cooperation results of using the information system.