前言在我国,联网报警服务经过近30年的发展,已经成为安防行业的一个重要组成部分,从事报警运营服务的企业有近3000家,用户规模百万数计,逐步形成集安装、维保、巡逻、值守、处警、保险为一体的综合技术防范服务体系。近年来,虽然报警服务用户规模持续增长,但以人力成本为核心的服务企业运营成本不断增加,随着传统报警服务业务模式日趋成熟,准入门槛逐步降低,行业竞争势必进一 Foreword In China, after nearly 30 years of development, networked alarm services have become an important part of the security industry. There are nearly 3,000 companies engaged in alarm operation services, and the number of users is in millions. Patrols, on-duty, police, insurance as one integrated technical prevention service system. In recent years, although the scale of alarm service users has continued to grow, the operating costs of service companies with human costs as their core have been increasing. With the traditional alarm service business model becoming more mature, the entry threshold has gradually decreased and industry competition is bound to increase.