多项学术研究表明,在业务关系范围内信任度的增长会降低成本,提高效率。在经济低迷期和随后的经济复苏期,酒店管理者与会议策划者之间的关系会更加复杂和多变。当前这种关系的状态如何?又该如何改进呢?奖励研究基金会(IRF)和Prevue杂志首次对酒店管理者与会议活动策划者关系进行了调查。调查收集了双方观点,探讨了酒店经营者与会议活动策划者之间的差异以及他们需要改善的问题。本调 A number of academic studies show that increased trust in the context of business relationships can reduce costs and increase efficiency. During periods of economic downturn and subsequent economic recovery, the relationship between hotel managers and meeting planners can be more complicated and changeable. What is the current state of the relationship and how can we improve it? For the first time, IRF and Prevue surveyed the relationship between hotel managers and event organizers. The survey gleaned both perspectives and explored the differences between hoteliers and event planners and the issues they needed to improve. This tune