2014年1月1日星期三早上刚开门没多久,等候办理保险业务的客户就在大厅里排起了长长的队伍。前台的柜员个个服务热情,可没过多久,大家的神情就变得焦躁起来。连业务最为熟练的柜员柳箫,也是眉头紧锁,盯着电脑屏幕直摇头。“柳箫,出什么事了?”我赶忙上前询问。“康静姐,系统出问题了。”柳箫一脸愁容地说。我急忙向相关部门了解情况,原来是全国性的系统拥堵使整个代理保险系统发生了瘫痪,且一时无法恢复。听到这个消息,大家一时间显得有些手足无措。大厅里的客户还在不断增多,一些客户的脸上开始显现出不耐烦的神色。我马上和柳箫一起将保险客户请到理财室,递上茶水,向他们 Wednesday, January 1, 2014 Just did not open the door in the morning, waiting for the insurance business customers lined up in the hall long team. Front desk teller all service enthusiasm, but before long, everyone’s expression becomes irritable. Even the most proficient teller Liu Xiao, is frowning, staring at the computer screen shook his head. “Liu Xiao, what happened? ” I hurried forward to ask. “Kang static sister, the system is a problem. ” Liu Xiao looked sad. I was hurried to the relevant departments to understand the situation, turned out to be a nationwide system congestion paralyzed the entire insurance system, and can not be resumed temporarily. At this moment, everyone seems to be at a loss. The number of customers in the lobby is still on the increase, and some of the clients’ faces begin to look impatient. I immediately and insurance companies will be invited to the management office willow, handed tea, to them