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针对供电服务具有的普遍性、系统性和收费的特殊性等区别于其他产品的特性,分析了供电服务中经常出现的各种矛盾、纠纷和冲突。借鉴社会管理创新机制解决社会矛盾的思路,提出了供电服务社会管理的概念和构建供电服务社会管理体系的设想,是对我国供电服务体系的创新,也是对我国社会管理机制创新的补充和完善,具有重要的理论价值和现实意义。
In view of the characteristics of the universality, systematism and charging of power supply services, which are different from other products, the contradictions, disputes and conflicts that often appear in power supply service are analyzed. Draw lessons from the social management innovation mechanism to solve the social contradiction, put forward the concept of social management of power supply service and the idea of building a social management system of power supply service. It is an innovation of China’s power supply service system and a supplement and perfection to our social management mechanism innovation. Has important theoretical value and practical significance.