伴随企业生产经营模式的演变,质量管理先后经历了三次变革。20世纪20年代至50年代。生产方式是大批量生产,经营目标是为顾客提供符合规格要求的产品。此时期的产品质量主要以检验方式进行控制,质量管理职能由质量检验相关部门承担,此时期的质量管理可称为“小q”。20世纪60年代至90年代。生产方式趋于多样化,经 With the evolution of production and management of enterprises, quality management has undergone three changes. 1920s to 1950s. Production methods are mass-produced, the business goal is to provide customers meet the specifications of products. The quality of products in this period is controlled mainly by inspection methods. The quality management functions are undertaken by the relevant departments of quality inspection. The quality management during this period may be called “small q”. 1960s to 1990s. Production tends to be diversified