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企业电子商务和开放式信息自动化处理系统实现了客户定单信息的自动化获取与处理,使企业信息采集处理能力大大增强,同时企业原来的定单处理方式已经不能满足客户和企业的要求。该文提出了实现企业定单的自动化与智能化CBR处理方法;研究了实现定单结构化的处理方法;定单信息的编码方法和定单实例的CBR处理。
Enterprise e-commerce and open information automated processing system to achieve the automation of customer order information acquisition and processing, enterprise information collection and processing capabilities greatly enhanced, while the company’s original order processing methods can no longer meet the requirements of customers and businesses. This paper presents an automated and intelligent CBR processing method to realize the business order. It also studies the processing methods to realize order structure, the coding method of order information and the CBR processing of the order example.