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近日,为开展全新的对国外客户的售后服务模式,俄罗斯直升机公司引入“单一窗口”这一概念,目前正在以印度为试点开展这一项目。该模式为在合同寿命周期的整个阶段,由作为直升机的主体设计和生产单位的俄直集中为客户提供所有售后服务,并保障直升机的正常运营。使用该模式后,客户将摆脱了在遇到问题时必须与上百个配
Recently, in order to carry out a new after-sales service model for foreign customers, the Russian helicopter company introduced the concept of “single window” and is currently conducting the pilot project in India. The model is to provide all after-sales service to customers and to ensure the normal operation of the helicopter during the entire life cycle of the contract through the Russian direct focus of the helicopter’s main design and production unit. After using this mode, customers will get rid of the problem must be with hundreds of matches