管理者是这样一群人,通过指导别人的工作来完成组织目标和任务,在组织活动中履行计划、组织、指挥、协调和控制五项基本管理职能。加拿大管理学家亨利·明茨伯格在研究管理者日常工作的基础上上,提出了管理者的角色理论。他认为,在管理活动中,管理者扮演着人际关系、信息传递和决策制定三个方面的角色,具体可细分为挂名首脑、领导者、联络 A manager is a group of people who accomplish their organizational goals and tasks by guiding the work of others and perform their planning, organizing, directing, coordinating and controlling five basic management functions in their organizational activities. Canadian management scientist Henry Mintzberg proposed the manager’s role theory based on the daily work of managers. He believes that in the management activities, managers play the role of interpersonal relationships, information delivery and decision-making in three areas, specifically can be divided into distinguished leaders, leaders, contacts