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构建和谐信任的医患关系,要从以下方面入手:要提供精湛、优质的技术服务,让患者放心;要建立和完善医患沟通制度,促进医患沟通;建立医疗告知制度,增进医患之间相互了解和信任;要严格医院质量管理,确保医疗安全;分担医疗风险,化解医患矛盾;转变思想观念;要以人性化服务为中心,寻找服务创新点;要坚持社会效益准则,打造诚信医院。
To build a harmonious and trusting relationship between doctors and patients, we should start with the following aspects: To provide superb and high-quality technical services to reassure patients; to establish and improve the communication system between doctors and patients and to promote communication between doctors and patients; to establish a medical notification system to promote the development of doctors and patients To understand and trust each other; to strictly hospital quality management, to ensure medical safety; sharing of medical risks, resolve conflicts between doctors and patients; change ideas and concepts; to humane service as the center, looking for service innovation; to adhere to the guidelines of social benefits and create integrity hospital.