数字参考咨询突破传统参考资源的服务方式和服务内容,它不再仅仅是传统合理 使用范围内的服务,而且还具有网络连接商、网络内容提供商的性质,因而引发了知识产权危 机。文章探讨了数字参考咨询的服务内容与服务层次理论,论述了网络环境下知识产权保护 现状。针对数字参考咨询服务中侵权因素进行分析并提出相关对策。 Digital reference consulting breaks through the service mode and service content of the traditional reference resources. It is no longer just the services within the traditional and reasonable use scope, but also has the nature of network connection providers and network content providers, thus triggering the intellectual property crisis. The article discusses the service content and service level theory of digital reference consulting, and discusses the status quo of intellectual property protection in the network environment. Aiming at the factors of infringement in digital reference service, this paper analyzes and puts forward some countermeasures.