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截至2013年年末,“床旁结账”在广西医科大学第四附属医院完成结账率已经达到了98%,实实在在地为百姓办好事、办实事,并得到了社会的认可。如何优化服务流程,为患者办实事,提供安全、优质、满意的医疗服务,已经成为全体医务人员的服务共识,更是医院管理者在推进公立医院改革,开展“三好一满意”活动中不断思考的一个问题。2010年4月,广西医科大学第四附属医院以“开展优质医院创建工作”为平台,把人性化服务理念融入医
As of the end of 2013, the checkout at the bedside completed the checkout rate of 98% at the Fourth Affiliated Hospital of Guangxi Medical University, and really worked for the people and did practical things for the people, and was recognized by the society. How to optimize the service process, do practical work for patients, provide safe, high quality and satisfactory medical services has become the consensus of all medical staffs. It is even more important for hospital administrators to promote the reform of public hospitals and carry out “three good and one satisfied” activities One question constantly thinking. April 2010, the Fourth Affiliated Hospital of Guangxi Medical University to “high quality hospital to create ” as a platform, the concept of human services into the medical