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目的提升病案管理工作质量与效率。方法借鉴管理学中流程管理的经验,采用现状分析、确定目标、找出瓶颈、优化措施、模拟运行的科学方法,对病案科工作流程进行优化。结论运用科学的方法进行流程优化,对建设有责、有序、高质、高效的病案管理体系有重大意义。
Objective To improve the quality and efficiency of medical record management. Methods Based on the experience of process management in management science, the paper analyzed the status quo, determined the goal, identified the bottleneck, optimized measures and the scientific method of simulation operation, and optimized the workflow of the case management. Conclusion The scientific method of process optimization is of great significance to the construction of a medical record management system that is responsible, orderly, high quality and efficient.