在现代社会诊疗服务体系中,公立医院占据着主体性地位,直接关系到百姓身体健康,是现代诊疗体系的核心。由于公立医院存在诊疗力量不足的问题,通过志愿者服务的方式提升公立医院诊疗水平,是现代公立医院发展的重要方向。但是由于缺乏科学的理念与方式指引,公立医院志愿者服务仍存在诸多问题和困境,亟待提档升级。 In the modern social service system, public hospitals occupy a subjective position, which is directly related to people’s health and is the core of a modern diagnosis and treatment system. Due to the lack of medical treatment in public hospitals, it is an important direction for the development of modern public hospitals to raise the level of diagnosis and treatment of public hospitals through volunteer service. However, due to the lack of scientific guidelines and guidelines, there are still many problems and difficulties in the service of public hospital volunteers.