服务员仅告知办理会员卡可享受折扣,却未告知还须另外收取费用,直到退房时我们才得知相关情况,如此服务让人难以满意。近日,武汉的胡先生向媒体投诉7天连锁酒店老福山店。9月13日,胡先生等人来南昌出差。当晚9时30分许,他们入住7天连锁酒店老福山店。“前台服务员建议我们办理一张会员卡,称客人凭卡在全国连锁店都可以享受相应折扣。” Attendants only told to apply for a membership card can enjoy a discount, but did not inform the need to charge a fee, until the check-out we learned that the relevant circumstances, such services difficult to satisfy. Recently, Mr. Wu of Wuhan complained to the media 7 days old hotel chain Fukuyama store. September 13, Mr. Hu and others to Nanchang on business. At 9:30 that night Xu, they stay 7 days old hotel chain Fukuyama shop. “Front desk attendant suggested that we apply for a membership card, said the guests with the card in the national chain stores can enjoy the corresponding discount. ”