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很多足疗技师都有疑问,为什么在为顾客服务的时候,顾客对自己的技术也认可,服务也认可,但是就是下次来的时候不点自己的钟。这到底是为什么呢?原因其实就在细节中,对照下服务流程,看看,作为专业技师,你提升的地方在哪里?足疗技师一进入工作间,就应该进入工作状态,除了问候客人外,还应主动和客人聊天,寻找话题的共同点,语调轻松自然,以此拉近彼此之间的距离,从而产生亲近感。先从客人感兴趣的话题谈起,然后进入足疗项目。并应注意以下几点:
Many pedicure technicians have questions about why customers are recognizing their own technology and services when they are serving their customers. However, they do not give their own bells when they come next time. In the end why? In fact, in fact, in detail, the service flow under control, look, as a professional technician, where are you promoted? Foot massage technician into the workplace, it should enter the working state, in addition to greeting guests, But also take the initiative to chat with the guests, looking for the topic of common ground, relaxed tone of natural, in order to narrow the distance between each other, resulting in a sense of intimacy. Talk about topics of interest to your guests and then enter the foot treatment program. And should pay attention to the following points: