目的探索适用性较强、效果较好的医患沟通培训模式。方法对某肿瘤专科医院参加医患沟通培训的853名医务人员进行问卷调查,运用单因素方差分析进行培训效果评价。结果培训的总体满意度得分为4.52分,各环节的满意度均在4.46~4.58分之间,其中对案例情景演示的满意度得分最高,达到了4.58分;不同职称、不同工龄、不同岗位类型的职工对培训认可程度的差异具有统计学意义(P<0.05)。结论通过对专题讲座、情景演示、案例讨论和问卷反馈“四位一体”的培训模式进行评价表明,医患沟通培训模式能够启发培训对象进行自我教育和深思,具有良好的培训效果,可以作为一种新模式进行推广。 Objective To explore a more applicable and effective doctor-patient communication training mode. Methods A total of 853 medical staff participating in doctor-patient communication training in a cancer hospital were surveyed, and the effect of training was evaluated by one-way analysis of variance. Results The overall satisfaction score of the training was 4.52 points, the satisfaction of each link was between 4.46 and 4.58 points, of which the satisfaction score of the case scenario was the highest, reaching 4.58 points. The scores of different titles, different seniority and job types Of the workers on the training approved the difference was statistically significant (P <0.05). Conclusion Through the evaluation of the lecture, scene demonstration, case discussion and questionnaire feedback “four in one ” training mode, it shows that the doctor-patient communication training mode can inspire the trainees to self-educate and ponder over, and have good training effect. Promote as a new model.