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全国劳动模范、徐州公交总公司乘务员范淑敏同志在车厢工作已近20年。在长期的乘务实践中,她努力探索优质服务的新路子,不断提高服务质量,把自己的一腔挚爱,无私地奉献给了万千乘客,深受乘客好评。她的服务诀窍可概括成小、
National Model Worker, Flight Attendant Xu Shuxin Public Company Comrade Fan Shu-min in the car for nearly 20 years. In the long-term crew practice, she endeavored to explore new ways of providing quality service, continuously improve her service quality, and dedicated her selfless love to thousands of passengers, praised by passengers. Her service know-how can be summarized in small,