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目的了解医务人员和普通公众对药品不良反应认知度的差异,为提高药品不良反应上报率、进一步完善药品不良反应监测工作提供依据和建议。方法利用调查问卷的方式,针对医务人员和公众分别进行问卷调查。采用Excel电子表格进行数据处理,分析各类人群对药品不良反应的认知度,进行多方面的比较。结果医务人员对药品不良反应认知度情况不容乐观,对药品不良反应上报意识还不够强,对报告体系还不够了解,应加强宣传教育,强化药品不良反应相关培训工作;公众对药品不良反应的相关知识认识不足。结论应加强对公众药品不良反应的认识的宣传力度,拓宽对公众药品不良反应宣传的渠道,加强医务人员对药品不良反应概念认知度,强化医务人员药品不良反应报告的重视程度,强化医务人员对药品不良反应报送主体认识,建立医务人员报送药品不良反应奖惩机制,加强公众和医务人员的药品不良反应相关培训。
Objective To understand the differences of medical staffs and the general public on the adverse reactions of drugs and to provide the basis and recommendations for improving the rate of reporting adverse drug reactions and further improving the monitoring of adverse drug reactions. Methods The questionnaire was used to conduct questionnaires for medical personnel and the public respectively. Using Excel spreadsheet data processing, analysis of various types of people’s awareness of adverse drug reactions, for many aspects of comparison. Results The medical staff were not optimistic about the adverse reactions of the drugs. They were not aware of the reported adverse drug reactions and did not have enough understanding of the reporting system. They should step up publicity and education and intensify the training on the adverse reactions of the drugs. Public response to adverse drug reactions Knowledge of lack of knowledge. Conclusion Publicity of public awareness of adverse drug reactions should be strengthened, channels of publicity for public adverse drug reactions should be broadened, concepts of adverse reactions of medical personnel should be strengthened, health workers should pay more attention to adverse drug reaction reports, Adverse drug reactions reported to the main body of knowledge, the establishment of medical personnel reporting adverse drug reward and punishment mechanisms to enhance the public and medical staff of the adverse drug reactions related training.