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一、一般要暗中解决矛盾。因为人们都有爱面子的心理,私下解决就是给矛盾的双方保留了面子,因此矛盾尽量暗中解决,不要张扬出来,但对那些不伤面子,同时又有普遍教育意义的可以公开出来,起到教育其他下属的目的。二、解决矛盾要原则和灵活相结合。原则就是不能侵害组织利益,要最大限度地促进组织目标的实现;灵活就是解决矛盾的方法要因人、因事、因地、因时而变,不要千篇一律,教条式解决问题。
First, the general secret to resolve conflicts. Because people have a love of face psychology, private solution is to preserve the face of both contradictions, so as far as possible dark contradictions resolved, do not make it out, but for those who do not hurt the face, but also universal educational significance can be open out, play education The purpose of other subordinates. Second, to solve the contradiction to the principle of combining flexibility. The principle is that we can not infringe upon the interests of the organization and maximize the realization of organizational goals. Flexibility is the solution to the contradictions because people, careers, and circumstances change from time to time. Do not try to tackle the problems stereotypedly and dogmatically.