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国家四部委早于1995年10月就公布了“部分商品修理、更换、退货责任规定”,目的是保护消费者、生产者、经营者三方的合法利益。《钟表》杂志1996年第1期刊登了西安市开元商城钟表首饰公司(亨得利钟表销售中心)经理韩天明先生起草的“钟表商品三包规定实施细则草案”,旨在征求各方意见及建议,呼吁国家有关部门制定出具有法律效力的“钟表三包实施细则”。近些年,随着社会主义市场经济的迅猛发展及市场的逐步成熟,钟表产业格局已经发生很大的变化,相关的钟表商品售后服务的内容也产生了一些变化。因此,我们再次约请韩经理与行业共同探讨钟表商品的三包问题,以期敦促国家有关部门尽快出台具有法律效力且适合当前市场情况的“三包”条例,使消费者、生产者、经营者各自的合法权益得到有效维护。韩经理根据原“细则草案”五年来运作的实际情况,并结合工、商消费者各方反馈的意见,对其内容和条款进行了修改和充实,形成了“钟表商品修理、更换、退货实施细则”,本刊全文刊登,供行业人士对其进一步讨论与完善。欢迎钟表经营界朋友与本刊或作者交流看法。
As early as October 1995, the four ministries and commissions of the country promulgated the “Regulations on the Responsibility of Repair, Replacement and Return of Certain Commodities” in order to protect the legitimate interests of consumers, producers and operators. “Watch” magazine in 1996 issue of the first published in Xi’an Kaiyuan Mall Watch and Jewelery Company (Hengdeli watches and clocks sales center) Mr. Han Tianming drafted “Watch Three Guarantees provisions of the implementation details of the draft” to seek the views of all parties and Proposals, called for the relevant state departments to develop a legally binding “Three Guarantees watch Regulations.” In recent years, with the rapid development of the socialist market economy and the gradual maturity of the market, the pattern of the watch industry has undergone great changes, and the related content of after-sales service of watches and clocks has also undergone some changes. Therefore, we once again asked Han to discuss with the industry the three bags of watches and clocks, with a view to urge the relevant state departments as soon as possible with the legal effect and the current market conditions, “Three Guarantees” Ordinance so that consumers, producers, operators each The legitimate rights and interests have been effectively maintained. Based on the actual operation of the original “Rules and Regulations” in the past five years and combined with feedback from all parties involved in the business and commerce, Manager Han amended and enriched the contents and clauses of the draft articles and formed the principle of “repair, replacement and return of watches and clocks commodities Rules, ”published in full, for further discussion and improvement of the industry. Welcome watch business friends and journal or author exchange views.