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根据中关村在线报道,2011年1月24日,中国消协公布了2010年全国消费者投诉情况:全年共有消费者投诉666,255件,移动电话以47576的投诉量排在第二位,而这已经连续多年排在前三位了。据工信部最新数据显示,截至2010年10月,中国手机用户已经达到8.3亿。不可否认的是,集通信、娱乐、商务等多种功能于一身的手机早已成为人们日常生活中不可或缺的必需品,手机在人们生活中扮演的角色也越来越重要。但死机、自动关机、键盘失灵、屏幕黑屏等各种问题也一直如影随形,甚至频频上演电池爆炸的严重事件……
According to Zhongguancun online reports, January 24, 2011, China Consumers Association announced the national consumer complaints in 2010: a total of 666,255 consumer complaints throughout the year, the number of mobile phone complaints to 47576 came in second, and this has been For many years in the top three. According to the latest statistics from the Ministry of Industry and Information Technology, as of October 2010, China’s mobile phone users have reached 830 million. It is undeniable that mobile phones, which have many functions such as communication, entertainment and commerce, have become an indispensable necessity in people’s daily life. The role that mobile phones play in people’s lives is also becoming more and more important. But the crashes, automatic shutdown, keyboard failure, black screen and other issues have also been governed, and even staged frequent battery explosion serious events ......