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目的:分析精细化管理在重症监护室(ICU)优质护理服务中的应用价值。方法:将2015年8月至2016年12月于黔东南州人民医院ICU接受治疗的100例患者为例,将患者按照其编号纳入干预组(n=50)与参照组(n=50)。参照组实施常规护理干预,干预组在优质护理服务中融入精细化管理模式,比较两组患者的临床护理满意度以及患者的自我效能感评分。结果:参照组患者临床护理满意率为84%,干预组患者的临床护理满意率为98%,差异比较具有统计学意义(P<0.05)。同时,参照组患者的自我效能量表各项评分均低于干预组患者,组间比较,差异具有统计学意义(P<0.05)。结论:精细化管理在ICU优质护理服务中的应用,能够提升患者的临床护理满意率,增强患者的疾病控制信心与自我认知能力等,对患者的临床治疗能够产生积极影响。
Objective: To analyze the value of meticulous management in intensive care unit (ICU) quality nursing service. Methods: From August 2015 to December 2016, 100 patients were treated in the ICU of Qiandongnan People’s Hospital. The patients were included in the intervention group (n = 50) and the reference group (n = 50) according to their numbers. The reference group was given routine nursing intervention. The intervention group included the meticulous management mode in the quality nursing service, and compared the clinical nursing satisfaction and patient self-efficacy score of the two groups. Results: The satisfaction rate of clinical nursing was 84% in reference group and 98% in clinical intervention group, the difference was statistically significant (P <0.05). At the same time, all scores of self-efficacy scale in reference group were lower than those in intervention group, the difference was statistically significant (P <0.05). Conclusion: The application of meticulous management in ICU quality nursing service can improve patient satisfaction rate of clinical nursing, enhance patient confidence in disease control and self-cognitive ability, which can have a positive impact on the clinical treatment of patients.