目的:探讨持续质量改进管理模式在提高病房护工工作质量中的效果。方法:通过对病房护工的现状调查,分析护工在临床工作中存在的问题,应用持续质量改进管理模式制定培训和考核内容,对护工的工作质量和患者对护工的满意度进行测评。结果:护工的工作质量得到提高,患者对护工的满意度显著提高。结论:持续质量改进管理模式,能提高护工的工作质量和患者对护工的满意度。 Objective: To explore the effect of continuous quality improvement management in improving ward nurses’ work quality. Methods: Based on the current situation of ward nurses, the problems of nurses in clinical work were analyzed. The training and assessment contents were established by using continuous quality improvement management mode to evaluate the quality of nurses ’job and patients’ satisfaction with them. Results: The quality of care workers ’work was improved and patients’ satisfaction with care workers was significantly improved. Conclusion: The continuous quality improvement management mode can improve the quality of caregivers ’work and patients’ satisfaction with carers.